Privacy Policy

1. Who we are

“Latogo” is a service offered by HalloLatogo OÜ, Sepapaja 6, 15551 Tallinn, Estonia. Our website address is: https://www.latogo.de. Through this privacy statement, Latogo wishes to inform you of how your personal data are processed and in what form some of these data are made accessible for other users. Please write to privacy@latogo.de if you have any queries relating to this document.

• What personal data we collect and why we collect it

We declare which information we collect, how we use data and which options the users of our website have, according to the guidelines of the General Data Protection Regulation (EU) 2016/679

Whenever you visit our website such as you are doing right now, our webserver automatically saves data such as:

Personal Details – full name, gender, date of birth, nationality, contact postal address, e-mail address, password, country, language, profile picture, geographic position, About me

Contact Support Data – communication between you and Latogo (inquiries submitted via the website, email or social media)

Usage Data – data about your interaction in Latogo’s website via Cookies.

Our website uses HTTP-cookies to store user-specific data. Cookies save certain parts of your user data, such as e.g. language or personal page settings. When you re-open our website, your browser submits these “user specific” information back to our site. There are both first-party cookies and third-party coookies. First-party cookies are created directly by our site, while third-party cookies are created by partner-websites (e.g. Google Analytics).

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

How can you delete cookies?

If you want change or delete cookie-settings and would like to determine which cookies have been saved to your browser, you can find this info in your browser-settings:

Change privacy settings

Privacy settings history

Revoke consents

Chrome: Clear, enable and manage cookies in Chrome

Safari: Manage cookies and website data in Safari

Firefox: Clear cookies and site data in Firefox

Internet Explorer: Delete and manage cookies

Microsoft Edge: Delete cookies in Microsoft Edge

Which Services on our website collect your Personal Data?

• Access to third-party accounts

Stripe account

• Advertising

Instagram Data Policy: https://help.instagram.com/519522125107875

For YouTube, the Google Privacy Policy applies: https://policies.google.com/privacy?hl=en-GB

Facebook Data Policy: https://www.facebook.com/about/privacy

Twitter Privacy Policy: https://twitter.com/en/privacy

Pinterest Privacy Policy: https://policy.pinterest.com/en-gb/privacy-policy.

• Analytics

Google Analytics (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&tid=111384070) By accepting the amendment on data processing in Google Analytics, we entered a contract with Google concerning the use of Google Analytics.You can find out more about the amendment on data processing for Google Analytics here: https://support.google.com/analytics/answer/3379636?hl=en&utm_id=ad), Analytics collected directly, Facebook Ads conversion tracking (Facebook pixel: https://www.facebook.com/policy.php.), Google Ads conversion tracking (https://policies.google.com/privacy?hl=en-GB.)

• Backup saving and management

Google Drive

• Contacting the User

Mailing list

Mailchimp (The Rocket Science Group, LLC.)

Mailchimp is an email address management and message sending service provided by The Rocket Science Group, LLC.

Personal Data processed: email address.

Place of processing: United States – Privacy Policy (https://mailchimp.com/legal/privacy/)

• Data transfer outside EU
• LearnCube (https://www.learncube.com/terms-of-service.html) By accepting the amendment on data processing with eSplice Limited  – 483 Green Lanes, London, N134BS, UK we entered a contract with eSplice Limited concerning the use of Online Language School Platform.
• External platforms

Google Fonts https://developers.google.com/fonts/faq?tid=111384070.

3 CX: Servers don’t log or store messages. Messages are simply forwarded between users and agents. Chat sessions are stored on Latogo’s database only https://www.3cx.com/company/privacy/

Trustpilot

Hallo Latogo OÜ may contact you via email to invite you to review any services and/or products you received from us in order to collect your feedback and improve our services (the “Purpose”). We use an external company, Trustpilot A/S (“Trustpilot”), to collect your feedback which means that we will share your name, email address and reference number with Trustpilot for the Purpose. If you want to read more about how Trustpilot process your data, you can find their Privacy Policy here.

Latogo may also use such reviews in other promotional material and media for our advertising and promotional purposes.

• Handling payments

Stripe

Paypal

• Hosting and backend infrastructure

All-inkl.com Server (By accepting the amendment on data processing in All-inkl.com, we entered a contract with the webhost concerning the processing of data)

• Location-based interactions
• Managing contacts

Mailchimp (You can find more information on MailChimp’s use of cookies at https://mailchimp.com/legal/cookies/, and its privacy policy https://mailchimp.com/legal/privacy/.)

• Platform service and hosting
• LearnCube (https://www.learncube.com/terms-of-service.html) By accepting the amendment on data processing with eSplice Limited  – 483 Green Lanes, London, N134BS, UK we entered a contract with eSplice Limited concerning the use of Online Language School Platform.

Learncube (By accepting the amendment on data processing in LearnCube, we entered a contract with the Platform provider concerning the processing of data)

• Remarketing

Google Ads Remarketing, Facebook remarketing, Website Retargeting,

Google Tag Manager

Each time a page is called up, access data are saved in a webserver-logfile. The data record thus saved contains the following data:

• your IP address (by means of which your computer can be unambiguously identified)
• the remote host (name and IP address of the computer requesting the page)
• the time, the status, the quantity of data transferred and the Internet page from which you accessed the requested page (referrer)
• The product and version information of the browser used (user agent)

Other data provided voluntarily are also generally accessible for other users of Latogo; however, you can disable such access at https://www.latogo.de/profile/edit.

Why do we collect Personal Data?

The collected personal data is processed for the purposes established in the law or as described herein:

Contractual Purpose – Latogo needs to process your personal data in order to enter into service agreement with you and to provide service.

Analytical Purpose – Latogo needs to process your personal data in order to manage, analyse and improve the service and website

Marketing Purpose – Latogo needs to process your personal data in order to send relevant promotional information to you about Latogo services and the related offerings by third parties we work with, if you have granted an explicit consent to use your personal data for this purpose;

Personalization Purpose – Latogo needs to process your personal data in order to personalize the service and the content provided to you;

Communication Purpose – to contact you for administrative purposes such as you service, address technical or legal issues related to the service provided, or share updates and notifications about the service.

How long we retain your data?

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Generally, webserver-logfiles stay saved for two weeks and then get deleted automatically. We do not pass this information to others, but we cannot exclude the possibility that this data will be looked at in case of illegal conduct.

We keep contact form entries for six months, analytics records for 14 months, and you purchase records for ten years.

What rights you have over your data?

Request information – Latogo has provided all information which you have the right to receive in this Policy.

Right to access – You have the right to ask Latogo to provide a copy of your Personal Data which Latogo process.

Right to Rectification – You have the right to ask Latogo to rectify Personal Data in case the data is incorrect or incomplete.

Right to Erasure – You have the right to ask Latogo to erase Personal Data, unless Latogo is obliged to continue processing your Personal Data under law or under a contract between you and Latogo, or in case Latogo has other lawful grounds for the continued Processing of Personal Data.

Right to Restriction – You have the right to ask Latogo to restrict the Processing of his Personal Data in case the data is incorrect or incomplete or in case your Personal Data is processed unlawfully.

Right to Data Portability – You have the right to ask Latogo to provide your or, in case it is technically feasible, a third party, his Personal Data, which you have provided to Latogo and which is Processed in accordance with your consent or a contract between you and Latogo.

Right to Object – You have the right to object to Processing your Personal Data in case there is a reason to believe that Latogo has no lawful grounds for processing the Personal Data.

Right to withdraw consent for the processing of Personal Data – You are entitled to withdraw the consent granted for the processing of Personal Data at any time. Withdrawal does not affect the lawfulness of the processing conducted before the withdrawal.

Right to File Complaints – You have the right to file complaints regarding processing of his Personal Data.

In order to exercise any rights referred herein you are required to submit a written application to Latogo (privacy@latogo.de) Latogo has the right to decline this application by justifying the reasons for the refusal.

• Where we send your data?

Latogo is allowed to transfer Personal Data collected within the EU to third countries (i.e. any country not part of the EU) only pursuant to a specific legal basis. Any such Data transfer is based on one of the legal bases described below.

Users can inquire with Latogo to learn which legal basis applies to which specific service.

Data transfer abroad based on standard contractual clauses

Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield

Data transfer to countries that guarantee European standards

• How we protect your data?

We take many steps to ensure your private information and account credentials are safe, including encryption and requiring two-factor authentication for our staff.

We use https to transfer information on the internet in a tap-proof manner (data protection through technology design Article 25 Section 1 GDPR). With the use of TLS (Transport Layer Security), which is an encryption protocol for safe data transfer on the internet, we can ensure the protection of confidential information. You can recognise the use of this safeguarding tool by the little lock-symbol, which is situated in your browser’s top left corner, as well as by the use of the letters https (instead of http) as a part of our web address.

We recommend you take every precaution in protecting your Personal Data when you are on the Internet. To this end, if you find a security problem, contact us and we will fix it immediately. Keep in mind, emails and communications with us are not encrypted.

  How do we protect children?

Latogo does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Services without their permission.

You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Service, and to abide by and comply with these Terms of Service.

1. What data breach procedures we have in place?

1. How do we make updates and changes?

If anything changes, we will let you know at least 14 days ahead of time via this website or an email.

The Services and our business may change from time to time. As a result, at times it may be necessary to make changes to this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time and from time to time. If we do this, we will post the changes to this Privacy Policy on this page and will indicate at the top of this page the date these terms were last revised. This Privacy Policy was last updated on the date indicated above. Your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Privacy Policy.